Mindset as the Driver of Customer Experience

The webinar will be led by Hasmik Ohanyan:
• Customer Experience Specialist (over 20 years of theoretical and practical experience in Customer Service in Armenia and the U.S.)
• Mentor and coach on mindset transformation in the modern world
• Mentor in personal growth and emotional intelligence

Is there a method that can ensure a true competitive advantage in customer experience?

This webinar is all about uncovering that very method—a method that will radically transform the way your customers experience your business.

This webinar is the beginning of your new mission.
It will reveal the importance of a new mindset in building direct connections with customers, improving service quality, and expanding your business.

You will learn:

Why mindset is the foundation of excellent customer service
> How small mindset shifts can lead to big results
> Simple tools to help you challenge and change your long-held assumptions
> Real-world examples and sharing of best practices