Mastering Workplace Communication by NLP Communication Model
(with FINCA)

Learning Objectives

Through this program, participants will learn to:

• Develop empathy and emotional intelligence by recognizing multiple perspectives, leading to more balanced and compassionate conversations.
• Understand different communication styles, allowing for the adaptation of language and tone to align with others’ thinking and preferences.
• Enhance awareness of non-verbal communication, including body language, facial expressions, and gestures that influence interpretation and engagement.
• Improve active listening, with attention to emotion, tone, and body language—ensuring the other party feels truly heard and understood.
• Build rapport quickly and effectively, using proven NLP techniques to create trust, connection, and mutual respect.
• Achieve clarity and precision in language through the use of NLP’s Meta-Model, enabling teams to reduce ambiguity, resolve misunderstandings, and extract key information.
• Reframe negative beliefs or language, turning obstacles into constructive dialogue, especially useful in conflict resolution and performance conversations.
• Strengthen verbal and written communication, applying NLP strategies to make messaging more clear, persuasive, and impactful across emails, reports, and presentations.

Training Outcome

By mastering both the conscious and unconscious elements of communication, participants will become more adaptable, empathetic, and influential communicators. They will gain practical tools to inspire positive change, foster trust, and create new possibilities for growth within their teams and organizations.

Methodology

The training is highly interactive, featuring:

• Real-time demonstrations
• Practical exercises
• Group discussions
• Q&A sessions

This experiential format ensures that participants internalize the techniques and confidently apply them in real workplace scenarios.